Position Overview

We are seeking a Atlassian Administrator to support and enhance the Silverspin’s core corporate applications. The ideal candidate will oversee the administration of Jira, Confluence, and other key SaaS platforms, ensuring seamless access, performance, and security for +400 users. This role is critical in a fast-paced iGaming environment, enabling teams across departments to collaborate, build, and innovate effectively

Key Responsibilities

• Administer and support Jira Software, Jira Service Management, Confluence
• Awareness of M365 and MS Azure administration will be preferred.
• Design, configure, and maintain custom workflows, automation rules (e.g., Automation for Jira, Power Automate, Scriptrunner), permission schemes, integrations, and scripts to streamline routine administrative tasks.
• Manage user lifecycle including onboarding/offboarding, roles, licenses, mailboxes, group policies, and security controls, while supporting data governance, DLP policies, retention rules, and audit compliance.
• Coordinate with internal teams, vendors, and partners for application upgrades, troubleshooting, migrations (e.g., DC to Cloud), new feature adoption, and platform optimization.
• Monitor application performance, uptime, and user-reported issues, handling escalated support tickets and ensuring timely resolution.
• Provide training, documentation, and ongoing support to power users and stakeholders, maintaining internal knowledge bases and procedural documentation.
• Support administration and integration of additional SaaS platformsLiaise with Security team to enforce secure access through Conditional Access, MFA, and other identity management controls.

Requirements

• Degree in ICT or related field
• 3+ years in a system administration or application admin role within a tech or SaaS- heavy company
• Proven hands-on experience with Atlassian Administration (Jira, Jira Service Management, Confluence, Scriptrunner)

The above duties provide a generic description of the Employee’s day to day responsibilities but should in no way be deemed to be an exhaustive list. Additional related, duties may be assigned by the Line Manager in line with business exigencies and continuity.

Why Work With Us?

At Silverspin, we’re not just about work—we’re about passion, innovation, and community. Joining us means you’ll be part of a team that celebrates creativity, supports professional growth, and values every voice. We’re committed to making Silverspin a place where you’ll be excited to come to work every day (and maybe have a little fun along the way!). 🎉💼  We offer:

• Competitive Salary & Benefits
• Growth & Development Opportunities
• Creative and Collaborative Environment

Silverspin is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.